A general introduction to setting up shipping methods and rates
Defining the rates as you would like them is one of the key functionalities in Webshipper. You can define them in many different ways and customize them to almost exactly how you like them to be.
First, you need to set up a connection to your carrier agreement - Click here to find a guide to your carrier.
To set up a shipping method go to Settings > Order channels > click on the name of your order channel > Click "Create shipping rate" in the top right corner.
The General section
So when setting up shipping methods with your carrier, you always start from the top and work your way down.
In the General section you can specify:
1. Your shipping method name of your choice, this will be visible in checkout for most integrations.
2. Your carrier
3. Inbound or outbound (Standard outbound or inbound as Return rate)
4. The service of your carrier.
5. You can also choose to hide it from your customers so it will not be visible in checkout.
6. Lastly, if you always use the same boxes for packages, you can set pre-set dimensions.
7. Advance settings will allow you to customize input in the label using placeholders.
The add-ons section
This section all depends on which carrier you have chosen and will change dynamically depending on carrier as well as on which selected service in the fields above.
Service parameters
1. Shipment description:
Fill out which type of goods you send. Some carriers require that you fill in a Shipment description. You can either type in free text or enter a placeholder.
2. Packaging type and delivery instructions:
Select your packaging type and choose an optional standard delivery instruction if needed.
Notifications
Here you can choose if your selected carrier (in this case UPS) is allowed by you to send sms and email notifications to your customer directly and inform them of the package is underway, has been delivered, may be held back in customs etc.
You can also create your own tracking mail in email settings and send it as default every time a customer uses this specific shipping rate. Click here to read more about tracking mails.
Shipping zones
Here you are able to change the zone title, select single countries in the left column or multi-select entire continents in the small dropdown menu in the bottom of the right column.
This is useful if you wish to select all countries in the world expect EU countries. simply choose "All countries" and click +
Next select "EU" and click -
Your right column will then be populated only with countries outside the EU.
If you wish to have different prices on different countries, simply scroll to the bottom of the page to find a button where it says "add shipping zone".
Shipping rates
When you have selected one or more countries for a shipping zone, you are able to define a common shipping rate for these countries. You can have several shipping rates depending on the total weight or total cart amount.
In the example below, we have chosen that Denmark, Sweden, and Finland should share the same shipping rate.
We want the shipping price to be 10 EUR and free shipping when the customer has purchased more than 100 EUR.
Example explained:
In the first grey box, the Cart total is from 0-99 EUR = then the price should be 10 EUR
In the second grey box, the Cart total is from 100-9999999 EUR = then the price should be 0 EUR
The same can be done for weight if you wish to define your rate based on weight instead/as well. You can add as many rates as you like to a specific shipping zone.
Automatic return shipment
On your shipping rate you can also choose to always create a return label as well. If you do not have a return shipping method created, you will need to do this before you can select one in the box below.
Once you have created a return shipping method, you can always open your shipping method back up again and add your return shipping method as a default return shipping method here. Once it has been selected, you can choose if you wish to send it via a mail template directly to the customer or just create the label.
tip: in your order channel settings you can check if it should be printed automatically.
Finally, press update/create shipping rate and your shipping method is complete.
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